A flight booking app with payments and live flight status
Mobile and web booking, seat selection, multiple payment options and real-time flight updates for a growing regional airline.
The client
Ibom Air — aviation, Uyo & Lagos, Nigeria.
The challenge
Ibom Air's customers booked through a third-party website that did not reflect the airline's brand, offered limited payment options and gave no updates once a booking was made. Ground staff worked with separate tools for check-in, changes and refunds.
What we did
We built the customer product and the staff tooling together, integrated with the airline's reservation system.
- iOS, Android and web booking with seat selection, ancillaries and loyalty
- Paystack, Flutterwave, card and bank-transfer payments with refunds and invoices
- Real-time flight status, gate changes and delay notifications
- Staff portal for changes, refunds and disruption handling with role-based access
- Production cloud infrastructure with staging, CI/CD, monitoring and 6 months of post-launch support
Results
More than half of bookings now come through the airline's own app and website. Customers get delay and gate notifications automatically, and refunds that used to take days are processed from the staff portal in minutes.
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