A distributor ordering and delivery tracking platform
Mobile and web apps that let thousands of distributors place orders, track trucks and reconcile payments in real time.
The client
Dangote Cement — manufacturing, Lagos & Obajana, Nigeria.
The challenge
Orders from distributors arrived by phone, WhatsApp and email, were re-typed into the ERP, and delivery status was only known by calling the depot. Sales managers had no live view of demand, and reconciliation of payments took days at month end.
What we did
We designed a multi-user platform with separate experiences for distributors, depot staff and administrators, integrated with the existing ERP.
- Android and iOS apps for distributors with offline order drafts for low-connectivity areas
- Web portal for depot and logistics staff: order queue, truck assignment and dispatch
- Real-time delivery tracking with driver location and proof of delivery
- Bank transfer and card payments with automated reconciliation against the ERP
- Role-based admin platform with reports, audit logs and CSV exports
- Production infrastructure on Azure with staging, CI/CD and monitoring
Results
Over three thousand distributors now order and track deliveries from their phones. Calls to depots about order status fell by 70 percent, month-end reconciliation takes hours instead of days, and sales leadership sees demand by region in real time.
The distributor app replaced spreadsheets, phone calls and paper. Our sales team could see orders in real time for the first time.
— Commercial Director, Dangote Cement
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