Terms of Service
The terms that apply to this website and to the cloud engineering, app development and website design services we provide.
1. Agreement
These terms govern your use of this website and, together with a signed proposal, invoice or statement of work, the services Linestech Solutions ("Linestech", "we", "us") provides to you ("the client"). By using the site or engaging our services you agree to these terms. Where a signed agreement conflicts with these terms, the signed agreement applies.
2. Our services
We provide cloud engineering (DevOps, platform engineering, SRE, migrations, security and cost optimisation), mobile and web app development, and website design and development, as described on this site and in your proposal. Package descriptions on the site are summaries; the scope that applies to your project is the one written in your proposal.
3. Scope, changes and timelines
The scope, price and timeline are agreed in writing before work starts. Fixed-price app and website packages are delivered on a two-week timeline from kick-off, provided the client supplies content, access, approvals and feedback within the agreed windows. Changes to scope are priced and approved in writing before they are carried out and may affect the timeline.
4. Payment
Fixed-price projects require a 70% deposit before kick-off, with the balance due on delivery and before the final hand-over of code and accounts. Retainers (including DevOps as a Service) are billed monthly in advance. Invoices are payable within 7 days unless stated otherwise. Prices exclude third-party costs such as payment gateway fees, app store developer accounts, domain and hosting fees, third-party API and AI usage, and compliance certification, which are billed at cost or paid by the client directly. Late payments may pause work and accrue interest at 1.5% per month.
5. Client responsibilities
The client will provide timely access to systems, content, brand assets and decision-makers; confirm that content and materials it supplies do not infringe third-party rights; and comply with the terms of any third-party platforms used in the project (for example app stores, payment providers and cloud platforms).
6. Intellectual property
On full payment the client owns the deliverables created specifically for it: designs, source code, content and configuration, together with the accounts we create in the client's name. Linestech keeps ownership of its pre-existing tools, libraries, templates and know-how, and grants the client a perpetual licence to use them as part of the deliverables. Open-source components remain subject to their own licences. Unless agreed otherwise in writing, Linestech may describe the project and show non-confidential results in its portfolio and case studies.
7. Confidentiality
Each party will keep the other's confidential information secret and use it only for the project. Every engagement is covered by a non-disclosure agreement, which continues after the project ends.
8. Acceptance, support and warranties
Deliverables are accepted when the client confirms in writing or starts using them in production, whichever comes first. Each package includes the post-launch support period stated in the proposal, during which we fix defects in our work at no charge. Ongoing maintenance, hosting and DevOps as a Service are available under a separate monthly agreement. Beyond this, services are provided with reasonable skill and care; we do not guarantee specific business results such as sales, rankings or app store approval, which depend on factors outside our control.
9. Cloud services and availability
For managed services and hosting we will meet the service levels written in your agreement. Availability of third-party cloud platforms, app stores, payment providers and networks is outside our control. The client is responsible for the lawful use of its platform and for the content and data it processes.
10. Liability
To the extent permitted by law, Linestech's total liability under an engagement is limited to the fees paid for that engagement in the twelve months before the claim, and neither party is liable for indirect or consequential loss, loss of profit, revenue or data. Nothing in these terms limits liability for fraud, death or personal injury caused by negligence, or anything else that cannot be limited by law.
11. Termination
Either party may end an engagement with 30 days' written notice, or immediately if the other party materially breaches the agreement and does not remedy it within 14 days. On termination the client pays for work completed and non-cancellable costs incurred, and we hand over the work completed to that date once payment is received.
12. Website use
Content on this site is provided for general information and is owned by Linestech or its licensors. You may not copy, scrape or reuse it without permission, or use the site in any way that damages it or interferes with others' use. Links to third-party sites are provided for convenience and we are not responsible for their content.
13. Governing law and contact
These terms are governed by the laws of the Federal Republic of Nigeria and the courts of Lagos State have jurisdiction, unless your signed agreement states otherwise. Questions about these terms: Linestech Solutions, Lagos, Nigeria, info@linestech.com.ng.