How does our SRE & Monitoring work?

In the era of the digital economy, companies rely on software applications to grow their business. It is no wonder then that consistent application performance becomes one of the key factors on their way to success, with constant monitoring of system health an integral part of their workflow. Log management and monitoring systems provide full observability to help you gather insights of your running services and ensure their peak performance.

Here at Linestech, we pay special attention to monitoring as a pillar of system health and security. Insomuch that we even have a designated role for this! Our monitoring master covers infrastructure with monitoring and manages metrics, logging, alerting and failure notifications.

Our advanced approach to monitoring combines best in class tools like Prometheus, Grafana, Alertmanager, Monit, Datadog, Zabbix, Opsgenie, with proven DevOps practices. Our precise focus on monitoring enables us to stay informed 24/7 about the state of our customers’ infrastructures.

SRE & Monitoring

Log management services

Log management includes recording, storing and processing logs – a record of events that happen over time across different infrastructure elements like services, hosts and applications. Unlike monitoring metrics that keep tracking of regular performance data, logs register events that are both occasional and important, such as access log for a web service or various error conditions.

The importance of log data is hard to overestimate. Logs provide tech teams with the keys to understand what caused a particular problem and how to prevent it in the future. Analyzing log data helps optimize infrastructure performance, improve resource allocation and perform efficient code debug.

Centralized Log Management

Before analyzing logs for some valuable insights, you need to organize and standardize them in a single format. This can be difficult to do without the proper tools, as today’s multi-server environments generate whooping volumes of log data that come from different sources and exist in varied formats.

Log management tools provide centralized log management that allows one to navigate confidently through the overwhelming amount of data.

We use a variety of tools for log monitoring, including the ELK stack, Sentry, Stackdriver and AWS CloudWatch.

Take the load off your shoulders with our bespoke cloud services, save cost and free up your team's precious time to create more value in your organization.

Benefits you get

Real-time tracking of ongoing processes and events.

In-depth analysis of the gathered data with Grafana analytical tools.

Gathering and storing performance metrics with Prometheus.

Interpret gathered data by means of Grafana charts and graphs.

Troubleshooting issues timely with advanced notification system.

Proactive monitoring with Monit.

Automated detection of services running in Kubernetes clusters.

Alert escalation with configured Opsgenie.

Data importing and performance reports on demand.

Frequently asked questions

What is your response time for incidents?

Our on-duty engineers respond to monitoring alerts and tickets within five minutes, with escalation paths and post-incident reviews as standard.

Which monitoring tools do you use?

Prometheus, Grafana, the Elastic stack, Datadog, Sentry and Opsgenie, depending on what you already run and what your SLOs require.

Do you define SLOs with us?

Yes. We agree service level objectives with your product owners, instrument them and report on error budgets so reliability decisions are data-driven.

Talk to us

Not sure which service you need? Book a free discovery call and we will map it out with you, and come back within one business day with how we would approach sre & monitoring.

Our clients

Trusted by leading Nigerian brands

Payments, banking, retail, aviation, media and manufacturing companies rely on us for their cloud platforms and digital products.

Testimonials

What our clients say

★★★★★

Linestech took over our Kubernetes platform and within three months deployment failures dropped to almost zero. They work like an extension of our own engineering team.

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Head of Platform EngineeringMoniepoint
★★★★★

Our cloud bill was growing faster than our revenue. Linestech cut it by more than a third without touching performance, and the savings paid for the engagement in the first quarter.

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Director of Engineering, NigeriaJumia
★★★★★

We needed 24/7 coverage without hiring a 24/7 team. Their SRE service gave us real monitoring, real on-call and a lot more sleep.

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Chief Technology OfficerKuda
★★★★★

From discovery workshop to App Store launch in two weeks. The app does exactly what our customers asked for, and it has not gone down once.

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Head of DigitalFilmhouse Cinemas
★★★★★

The distributor app replaced spreadsheets, phone calls and paper. Our sales team could see orders in real time for the first time.

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Commercial DirectorDangote Cement
★★★★★

They migrated our booking systems to AWS over a single weekend with zero downtime. That is the kind of execution we expected, and got.

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Head of ITAir Peace